Chatbots Archives

From Manual to Smart: The Rise of AI in CRM and HR Chatbots

Posted on May 23, 2025 by Sandeep Kumar

In today’s rapidly evolving digital landscapes, companies are under great pressure to provide fast, smarter, and more personal interactions with both customers and employees. Traditional manual procedures that once dominated Customer Relationship Management (CRM) and Human Resources (HR) are n...

Artificial Intelligence, Chatbots

How AI Chatbots Improve Operational Efficiency for Businesses of All Sizes

Posted on February 21, 2025 by Sandeep Kumar

You’ve probably heard that AI chatbots can take a load off your team’s shoulders. You might be wondering if they can really make a difference for your customer support, e-commerce, or financial services. Here’s the truth: Chatbots don’t just answer questions. They boost operational efficienc...

Chatbots, Dialogflow, Node.js

Saving Intent Parameters from Dialogflow to CSV

Posted on January 29, 2020 by Sandeep Kumar

In this tutorial, let’s build a small inquiry chatbot in Dialogflow to ask the user’s information and save it into a CSV file. Once you understand this tutorial, you will be able to save data into a database or send it to third-party applications using the same concept. Building Inquiry ...

Chatbots, Node.js

Building Facebook Messenger Bot on Localhost

Posted on January 24, 2020 by Sandeep Kumar

This tutorial is a step-by-step guide to create a simple Facebook Messenger bot using node.js on the localhost. For testing the bot, No need to upload on a cloud server. For understanding purposes, we’ll keep it simple and will reply with a greeting message when a user sends a hello message on...

Chatbots, Natural Language Processing

Understanding Follow-up Intents in Dialogflow

Posted on January 12, 2020 by Sandeep Kumar

Follow-up intents refer to previous intent or parent intent to continue the bot conversation. It is used to repeat an event or request for more information about the event. e.g “can you repeat the song” or “Can you show me more shirts” It can be usages in the following scenar...

Chatbots, Natural Language Processing

Advanced Rich Messages in Dialogflow

Posted on January 11, 2020 by Sandeep Kumar

Most of the time a text response is used in the chat conversation but Dialogflow allows us to use different messages types as well. e.g Image, Cards and pre-defined options which known as quick replies as well. Let’s check out how we can use these rich messages one by one. We’ll use Face...

Chatbots, Natural Language Processing

A Guide to Build a Chatbot With Dialogflow

Posted on January 11, 2020 by Sandeep Kumar

Learn by example is the best way to learn! Let’s create a simple job vacancy chatbot step-by-step and cover all basics of Dialogflow in an interesting way. So we’re going to create a virtual agent to take job interviews. So our bot will get the basic information from applicants. Entities...

Chatbots, Natural Language Processing

How to Create a Facebook Messenger Chatbot

Posted on January 10, 2020 by Sandeep Kumar

This guide is to create your first Facebook Messenger chatbot in just a few minutes. You can even use this on your own business Facebook page and make it smart by adding real content. Create a Facebook Page A Facebook messenger chatbot works only on a Facebook page. So you must have a Facebook page....

Chatbots, Natural Language Processing

What are ChatBots and How they Work

Posted on January 9, 2020 by Sandeep Kumar

Chatbots are simply a type of software to automate our text conversation with the customer. They can understand our customer’s queries and answers accordingly. This allows engaging with our customers and employees through messaging apps without any human interaction. Millions of Users spend mu...